Helpdesk Support London

Rapid stress-free remote assistance across the capital

Helpdesk Support in London - and UK wide

Sometimes all a fix needs is someone to speak to on the other side of the phone. With Cubit, we offer a helpdesk support service staffed with experienced and competent technicians that are available to answer your emergency calls when assistance is required.

  • Friendly well-trained support staff
  • Quick, powerful remote management software 
  • We don't employ 1st line call loggers who just pass on your details
  • Your call will be answered by a technician every time
  • The technicians you speak with are the same people who visit you onsite
  • Report issues quickly and easily by phone, email or web
  • All calls are prioritised and managed via our easy to use helpdesk software
  • Urgent issues dealt with immediately
  • Ticket reporting allows us to manage reoccurring problems and identify training requirements

 

Unlimited support provided during standard office hours, 9:00 to 17:30.

An extended service is available for clients requiring support from 8:00 to 18:00.

Out of hours service available via a dedicated emergency phone number.

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