What is Outsourced IT Support?
Businesses today require dependable technology in order for employees to be as productive as possible. Yet managing an in-house IT support department can be expensive and complex. For this reason, many companies choose to outsource their IT support needs. Outsourcing your IT department externally, can make your business more flexible and scalable while reducing overhead IT costs.
Cubit Technology is a leading provider of Business IT Outsourcing Services in London. We work with businesses to develop their IT Strategy, adoption of new technologies and to keep their IT systems running smoothly. Your calls will be answered by a technician every time as we don’t employ 1st line call loggers who just pass on your details. As well, our central location allows us to easily make onsite visits when expert IT support is required in the office or at your desk.
What are the benefits of Outsourced IT Support?
Outsourcing your IT Support and Solutions can deliver substantial benefits for your business:
Reduce your IT Costs
By outsourcing your IT support needs, a business can reduce its internal IT staff costs while having access to a team of highly skilled IT professionals for a monthly flat fee.
Improve your Cyber Security and Compliance
To ensure your business is compliant and secure using the latest technology, our Cyber Security Consultants can create an IT Security strategy for your business. We offer Cyber Essentials Plus Certification as well as Malware and Virus protection, data protection, Firewall, Backup and many other IT Services.
Access to Latest Technology
With technology rapidly evolving, an outsourced IT company will be able to advise you on the latest updates and trends of an ever-changing industry.
An outsourced IT Support team have a wide range of experience that is gained from helping various clients solve a range of diverse problems. An outsourced IT department allows you to call in qualified expertise as and when help is needed.
Convenient and Efficient IT Support
Cubit Technology operates an efficient ticket system accessible to our clients at their desks or remotely via our client portal, telephone, email or by chat. We can easily access your IT infrastructure and devices to analyse the problem, or if required, we will send out one of our Technicians directly to your office.
Focus on your business
Outsourced IT Support for SMEs allows you to free up internal resources by bringing in an external IT support company and leave the complicated work in the hands of professional IT experts.
An outsourced IT Support team gives you on-demand expertise to get problems fixed quickly. With our proactive IT solutions, we monitor your system’s performance to ensure your business IT infrastructure is optimised and operating efficiently. With our unlimited remote and onsite IT support, we offer access to our qualified IT Helpdesk and professionals to ensure all of your IT needs are met with minimal disruption to your business.
Why should I choose Cubit Technology as your Outsourced IT Support provider?
We work with a variety of businesses across Central London to deliver an exceptional level of Outsourced IT Support and Services. We get to know your business in order to understand your IT needs and requirements in order to ensure your business and employees can operate as productively and efficiently as possible. Rather than operating on simple break-fix solutions, we proactively monitor your systems performance in order to keep your business up and running smoothly. Our team of qualified Technicians are always on hand to support your employees. Whether it be by telephone, web or email, or onsite visits for emergencies or complex issues, Cubit is always within reach.
What Outsourced IT Support services do you offer?
Cubit Technology provides a variety of IT Outsourcing services from IT Strategy and Consultancy to business Network and IT support. Our services include:
- IT Support: We provide unlimited remote and onsite IT Support to your business.
- Network IT Support: We set up and manage the performance of your entire IT infrastructure.
- IT Strategy and Consultancy Strategy: With a dedicated Account Manager and Quarterly meetings, we’re always analysing your systems performance.
- Cloud Services: Our Technicians can setup and offer support on a range of applications including Microsoft Office 365, Box and Sharepoint.
- IT Security: Includes proactive server monitoring, patch management and Cyber Essentials certification.
- Telephony and Connectivity: Setup and ongoing support of internet and business phone system.